Our aim is to build a long term relationship with all of our customers. To achieve this, we provide a very flexible I.T. Support service which can easily fit any company's attitude to I.T. within the business.
Whether you require help with formulas on an excel spreadsheet, a number your existing I.T. staff can call for extra help, or a full blown I.T. Support Helpdesk for your staff, we are here for you.
Based purely on a resource consumption model, you know you will only pay for what you use. You can also be confident that we can pool our resources more effectively than most small to medium businesses and share the cost across multiple customers so you will have access to very experienced technicians with a very broad skill set at a fraction of the cost of employing them full-time yourself.
We offer our services as transparently as possible and to help you see how your money is spent, every call or request for help you make to our support team will be logged and itemised for you. You can log into our portal and view all past support tickets, and how much time has been used in resolving them.
To help you budget for I.T. Support, we offer a number of different payment options giving you the chance to purchase your support resources in advance maximising your savings. These pricing details with more information can be found here.