We believe the price you pay for our services should scale proportionately to your needs. There is a myriad of different services in I.T. and we do everything we can to provide as many as possible to our clients while maintaining a pricing structure that is very simple and flexible.
The best way we feel to do this is to base all of our work on a time related charge, and then give you options for buying additional time which in turn allows you to reduce the rate.
Our home users services generally operate between 09:00-17:00, Monday to Friday. However, we are very flexible and often accommodate clients outside of these hours because some of our clients simply require that little bit extra.
If you feel more comfortable with fixed recurring bills for services, we offer a recurring subscription option which provides a bigger saving to you based on the amount of time you pre-subscribe to.
While we are happy to support our customers remotely, there are often times when we are asked to, or simply need to make a home visit. In these situations, we do not count any time travelling to you against your hours (we're not doing much while we travel,) and only count the time we spend on site. We do however add a small £0.60 (incl. VAT) per mile charge for road travel, and expenses for other forms of travel and overnight stay's should this be required. If you would like to know in advance how much this would be to your location, please drop us an e-mail and we will work it out for you.
Our home user services rates are as follows...
Our standard, pay-as-you-go rate is £33 (incl. VAT) per hour and this rate will always apply if there are no pre-paid hours for Personal Services credited to your account... but remember, when purchasing hours upfront you can get personal services for as little as £12 (incl. VAT) per hour.
Rolling monthly subscription (incl VAT)
|Monthly Hours Subscription|
Hour Packs (incl VAT)
|Pre-Paid Hour Pack|
Please note, all of our prices are in GBP.